Terrell, Texas



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The City Of Terrell wants to keep you, our citizens, informed about the latest changes and developments in your city government. You can sign up to receive periodic emails whenever a news item or press release is posted to this page.


Do you want to be kept abreast of the City Council meetings and board meetings? Visit our City Calendar to view dates and agendas when posted. (You can sign up to be notified when meetings are posted by clicking on the subscribe link in the upper right of the calendar. Then click on the "create a new account" link.)


Keep up with the latest news from The City of Terrell:





Terrell App Now Available


Connect with the City of Terrell through the new free Terrell America Mobile App. Request a service, report a problem, access the Shop Terrell Business Directory and find other important information about the City all on your favorite mobile devices.


Search "Terrell Texas" in your favorite mobile device to download the app. It is available in both Android and Apple versions.

Room to Blloom Flyer

Room to Boom Mailer




Watch Program


Fighting Crime Together – Month
UCR Statistics




The new Buc-ee's will
boost new development
in Terrell
Watch the WFAA Report



Terrell Citizens University

Back to school is not just for kids!

Terrell residents have an opportunity to learn more about their city at the Terrell Citizens University.

Scheduled to begin August 3,2017, the University is designed to promote citizen awareness of City of Terrell government services and a working knowledge of City processes and procedures.

Terrell Citizens University is accepting applications thru July 31, 2017. Please print the application or pick one up at the City of Terrell Human Resource office, 201 East Nash, Room 132.


One of Terrell Citizens University’s goals is to assemble a diverse group of individuals with a common interest of “Building a Better Community.” For this reason, the application seeks data on age and race/ethnicity.

Class Dates & Time: Thursdays, August 3– September 14, 2017- 6:30 p.m. – 8:30 p.m.

All classes will be held at the City of Terrell Municipal Center, 201 East Nash Street, Terrell, Texas.

Questions please call 972-551-6600 ext: 253
Email cholland@cityofterrell.org


More information



New Comprehensive Plan and Downtown Plan Meeting


The City of Terrell cordially invites all those who are interested to participate in a public meeting to give input and discuss ideas and topics related to the upcoming Comprehensive Master Plan and Downtown Plan. The meeting will be held Tuesday, April 4th, 5:30-7:00 PM at the 1st Baptist Church Recreational Outreach Center (100 W. Brin Street) in Terrell. We look forward to your participation and contributions to this process.


If you have questions or comments regarding the City of Terrell Comprehensive and Downtown Master Plan, please contact Charles Fenner, Municipal Development Director cfenner@cityofterrell.org 972-551-6600 Extension 247, 201 E. Nash Street, Terrell, TX 75160





2017 Annual Free Chlorine Maintenance Program

The North Texas Municipal Water District is planning to perform a 28 day free chlorine maintenance of its transmission system and wholesale customers' distribution systems. The City of Terrell is one of the participating NTMWD's wholesale customers.

This posting will serve as notice for this 28 day free chlorine maintenance for the period March 13, 2017 thru April 10, 2017, after which the chloramination process will be resumed.

There may be some tastes and odors associated with the "Free Chlorine Burn", but this is a Texas Commission on Environmental Quality (TCEQ) approved process of keeping the transmission and distribution mains sanitary to insure safety in the drinking water for our citizens.

If you should encounter any tastes and/or odors in the drinking water during this time, please call 972-551-6600 to report the location.



Police Announce New Non-emergency Number

If you have a non-emergency need for the Terrell Police Department, police ask that you call on the new non-emergency main number at 469-474-2700. This is a local call number and intended only for non emergency police department related telephone calls. Naturally, in the case of an emergency for police, fire or emergency medical services, you call 9-1-1.

Police will permanently vacate the former police facility at 201 E. Nash Street on Monday, February 27th and move all police, detention, and emergency communications to the new Terrell Police Headquarters building, located at 1100 N. S.H. 34. The move will take two days, but police do not expect any significant disruptions of police services.

The Terrell Police Department also wants to announce the following new telephone numbers for non emergency police operations:

  • Main Non-Emergency Number – 469-474-2700
  • Patrol Division Non-Emergency Number – 469-474-2630
  • Criminal Investigations Division Non-Emergency Number – 469-474-2640
  • Police Administration Division Non-Emergency Number – 469-474-2660
  • Police Records Unit Non-Emergency Number – 469-474-2680
  • Police Detention Center Non-Emergency Number – 469-474-2690
  • Police Property & Evidence Non-Emergency Number – 469-474-2710
  • Police Forensic Unit Non-Emergency Number – 469-474-2720
  • Police Training Unit Non-Emergency Number – 469-474-2730
  • Police Narcotics Unit & Registered Sex Offender Unit – 469-474-2800

The Terrell Police Department will begin fielding telephone calls from these published numbers effective, February 27, 2017, at 12 Noon.

The Terrell Police are asking all citizens to change their phone number lists for non-emergency Terrell Police calls to 469-474-2700. Again, in case of an emergency, simply call 9-1-1




Police Announce New Non-emergency Number

If you have a non-emergency need for the Terrell Police Department, police ask that you call on the new non-emergency main number at 469-474-2700. This is a local call number and intended only for non emergency police department related telephone calls. Naturally, in the case of an emergency for police, fire or emergency medical services, you call 9-1-1.


Police began moving the Communications Unit to the new Terrell Police Department facility February 9 and anticipate this partial movement to be completed by the end of the day. The Dispatch Center handles police, fire and EMS dispatch, 9-1-1 calls, and police related, non-emergency telephone calls.

The balance of police operations are still slated to move later in the month, but the very technical and complicated movement of critical communications has been accomplished. Workers from DFW Communications, DPS’s Criminal Justice Information Services, North Texas Council of Government’s 9-1-1 Division, the City’s I.T. department, and the in-house telephone vendor, co-nexus, worked diligently
to get this critical infrastructure in place and operable.

“We provided a Dispatch employee to the Kaufman County Regional Communication Center to help handle our 9-1-1 calls for a brief period during the move and transferred our 9-1-1 calls to that facility,” said Interim Chief of Police K.G. McKeown. “They fielded our calls, without a break in service capabilities, for about 8 hours.

Part of our redundancy protocols allow us to transfer 9-1-1 calls. We utilized that feature during this move and managed emergency calls seamlessly. We are appreciative to our counterparts at the KCRCC for their assistance,” said Chief Lay.
The Terrell Police are asking all citizens to change their phone number lists for non-emergency Terrell Police calls to 469-474-2700. Again, in case of an emergency, simply call 9-1-1.




Parks, Recreation & Open Space Master Plan


Join us for a Parks & Recreation Community Visioning Meeting

When: Thursday, January 19th
6:00 pm 8:00 pm
Where: J W Long Elementary School (Cafeteria)
300 Creekside Dr.

The City of Terrell is updating its Parks, Recreation & Open Space Master Plan.
This plan will guide the development of City parks and recreational opportunities in Terrell.

At the Visioning Meeting attendees will be able to

Evaluate the plan's goals & objectives
Provide input on park, recreation, and trail amenities
Comment on the future of Ben Gill Park
All who live in Terrell are encouraged to attend.

For more information please contact Glenn Caldwell at (972) 551-6614



Mayor Ory Accepts Award


Mayor Ory accepts award on behalf of Terrell


Mayor Ory accepts award on behalf of Terrell
Economic Development Corporation


On October 20th, 2016 the Terrell Economic Development Corporation were recipients of the Texas Economic Development Council’s “Community Economic Development Award”. The Community Economic Development Awards program recognizes exceptional contributions of TEDC member cities toward the economic vitality of their communities and the state of Texas through creativity, leadership, and partnership in the achievement of business retention, business recruitment, and community improvement.



Notice of Public Hearing

The City of Terrell, Texas, proposes to institute annexation proceedings to enlarge and extend the boundary limits of said City to include certain property consisting of
approximately 401 acres of land in Kaufman County, Texas. Links to a map of the entire area to be annexed is below.

A complete description of the proposed property to be annexed is available at
Terrell City Hall, 201 East Nash Street, Terrell, Texas 75160.

Two public hearings will be held by and before the Terrell City Council, the first to occur on the 12th day of January, 2017, at 6:00 p.m. and the second on the 17th day of January, 2017, at 7:00 p.m. The hearings will be held in the City Council Chambers at Terrell City Hall, 201 East Nash, Terrell, Texas, 75160 for all persons interested in the above proposed annexation.

At those times and places all such persons shall have the right to appear and be heard on all said matters and things, all persons interested in the things and matters herein mentioned, will take notice.

By Resolution of the City Council of the City of Terrell, Texas, passed on the 6th day
of December, 2016.


Signed: D.J. Ory, Mayor
Attest: John Rounsavall, City Secretary




Council Begins Process for Strategic Annexation


On Tuesday, September 6, the Terrell City Council approved a resolution to start the process of five separate strategic annexations. These annexations are intended to protect and enhance entryways to the City of Terrell. This concept was included in the Terrell 2015 effort and Council's approval of this resolution is consistent with the Terrell 2015 program goals. Terrell 2015 was a citizen led effort of over 100 individuals from throughout Terrell. Citizens analyzed Economic Development issues, City issues, and School District issues; all with the intent of setting and achieving important community goals. Terrell 2015's recommendations included protecting and enhancing entryways to our community.


The five annexations cover the US Highway 80 corridor north of the Metrocrest Business Park, the State Highway 205 and Griffith Avenue intersection, a portion of FM 429 adjacent to the Terrell Animal Adoption Center, agricultural land west of FM 1392, and city owned land bordering on State Highway 34 north of the new Terrell Police Headquarters. Each of these annexation areas are prominent, high-profile entrances that set the tone and impression of our community for visitors, businesses and residents. A total of roughly 1900 acres are proposed for annexation. The annexation process includes mailings to impacted land owners, newspaper advertisements, public hearings, and formal readings on new City Ordinances.


Mayor D.J. Ory stated, "Our citizens, schools and businesses deserve first class entryways to our first class community. With Terrell growing and booming, the economic opportunity for high quality new development and redevelopment along the major roadways leading to Terrell has never been greater. It is our responsibility to enhance and protect these entryways; doing so will benefit both those currently within the City Limits and those in the newly annexed areas. Being in the City Limits means we can share common development goals and consistent quality standards."


For more information on annexation contact the City Attorney, Mary Gayle Ramsey at 972 524 1920.

Annexation map packet




Support For Terrell Police


On Friday, July 8, 2016, Chief Jody L. Lay of the Terrell Police Department, as well as Asst. City Manager Mike Sims, receives several items intended to remind police they are supported. The brief event took place in front of the Terrell Police Department at 201 E. Nash Street. A number of business owners from the Downtown Business Owner's group donated funds to donate several "Back the Blue" items to the department. Chief Lay announced that both items would be temporarily mounted on a wall in the current facility, only to be permanent mounted in the public lobby of the new Terrell Police Headquarters building, located at 1100 N. S.H. 34 in Terrell, which is slated to be occupied by police in November of this year.






The Terrell CBD Facade Improvement Program


The Terrell CBD Facade Improvement Program is a revitalization effort designed to enhance the unique identity of Terrell through historic preservation and community involvement, improve the visual and historic appearance of downtown Terrell buildings, encourage increased investment in the CBD, and promote additional commercial activity downtown, in order to create a vibrant thriving Central Business District (CBD). Projects are limited to front facades on Highway U.S. 80
(Moore Ave.) between Hattie and Gardner Streets, south of High Street and north of Cottage Street. As an economic incentive, the Terrell City Council has
adopted the following facade improvement program for the historic Central Business District.


Benefits to Owners:

  • Assistance for professional services to help design/engineer façade
    improvements will be available on an as needed basis.
  • 50% reimbursement (up to $5,000) of construction costs; starting with
    reimbursements after October 1, 2016; 50% reimbursement of
    construction costs up to $5,000 per floor and per building side.
  • Waiver of any/all related city permit fees.
  • Up to three (3) years of reimbursement or abatement of any increase in
    city only ad valorem taxes attributable to the facade improvement.

If you have any application questions, please contact the Municipal Development Department at 972-551-6600 ext. 247





Mayor Makes Presentation to County Judge


Joint Partnership between Kaufman County
and City of Terrell Earns Harvard Recognition


Harvard's "Innovations in American Government Awards" competition is the nation's premier program devoted to recognizing and promoting excellence and creativity in the public sector. Harvard's program highlights outstanding ideals of government innovation and advances efforts to address the nation's most pressing public concerns. Since its launch in 1985, the program has received over 27,000 applications and has recognized almost 500 government initiatives.


Of the initiatives recognized by Harvard is the City of Terrell's program submission, showing a joint economic development program between Kaufman County and the City of Terrell, for which Harvard granted semi-finalist status as listed on the Harvard website.


The submission was centered around the City's Power Center Infrastructure and Economic Development Program. The Power Center Program captures development driven new tax revenue in a one-of-a-kind manner. The City of Terrell has created unique public/private partnerships that deliver infrastructure needed for economic development without forcing taxpayers to assume the risks typically associated with a proactive development model.


Terrell is situated in Kaufman County, the 4th fastest growing county in Texas. In response to new residential and employment growth, the City of Terrell and Kaufman County established the largest rural Tax Increment Financing Reinvestment Zone (TIF) in Texas. The TIF provides a financial vehicle for building much needed public improvements and generates revenue based on net incremental gains over the hundreds of land owners within the TIF.


Additionally, in 2013, the City created an innovative structure unique to the nation - the Power Center. The Power Center is an interlocal agreement between the City of Terrell and Kaufman County that assigns the net value increment from individual properties, of which the net value would have been assigned to the TIF, to be issued to the Power Center Fund to allow developers to be repaid from 100% of the City and County incremental property tax increase of the property.


The first development agreement was finalized in December, 2013, and all occurred because of the Power Center innovation. The results of the Economic Development Program are evident in the current construction along I-20 in Terrell, which includes a new family destination center for shopping, restaurants, and entertainment.


Terrell Mayor Hal Richards commented, "Over the last few years, the City of Terrell has been recognized by Yale, Harvard, Old Dominion University, Texas Department of Transportation, North Central Texas Council of Governments, the Office of the Governor, Entrepreneur Magazine, and others for our innovative partnership programs and excellence in government."


CareFlite Medical Service Program


The Terrell City Council has adopted an ordinance requiring all residential and multi-family utility customers to pay $1 (one dollar) for participation in the Medical Service Program. This allows the customer to use CareFlite ambulance services in the event of a medical emergency. Any utility customer or multifamily residential utility customer or landlord who desires to not participate in the EMS Membership Program can sign and file a declaration of nonparticipation, on forms prescribed and provided by the City. More information



Register Your Pet - It's the Law and
It Helps Us Care for the Animals!


Chapter 826 of the Texas Health and Safety Code grants municipalities the authority to pass ordinances requiring the annual registration of household pets, including the imposition of a fee for registration. The purpose of registration is to assist local government ensure all household dogs and cats are vaccinated against rabies. By law, funds raised from these fees MUST be used to enforce animal control laws and care for animals in our shelter.


On Tuesday, December 2, 2014, the Terrell City Council approved the second reading Ordinance #2620 requires all citizens who own pets, dogs and cats, to register them within 10 days of taking ownership. According to the ordinance, which formally takes effect on January 1, 2015, if you are a senior citizen, 65 years of age or older, the registration fee for registering your pet will be $5.00 per pet, regardless of fertility status. The registration fee for a pet that is sterile or has been spayed or neutered is $10.00. The fee for pets that are fertile or "intact" is $15.00.


Additionally, the ordinance requires that all registered pets have their registration tag, as well as their rabies vaccination tag, affixed to their collar, which must be warn at all times. Pets captured without a collar are only held for three (3) days and then immediately put up for adoption. It would be very tragic for you to lose your pet, simply because it did not have on its collar bearing the registration and rabies vaccination tags.


The Animal Control Department would like to remind our citizens that registering your pet with the city is the responsible thing to do, as well as a legal requirement. By doing so, not only are you being a responsible pet owner, but you are significantly improving your chances of getting your pet returned to you, should it inadvertently go stray in your neighborhood.


Help us by helping yourself. Plan to register your pet online starting on January 1, 2015


The City of Terrell congratulates Terrell ISD on a successful renovation project. Job well done!



 Terrell ISD



Terrell - A Great Place to Live and Work







Talk to the City of Terrell


The City of Terrell now offers a new way for citizens to report problems or request services from the City. Talk to the City of Terrell is available for everyone – from homeowners to contractors – to contact the City using one universal form. This will replace the separate forms used to report potholes or mosquitoes or to request a line locates (Right of Way Permit).


To make a service request for water, sewer, streets, drainage or mosquitoes, go to Talk to the City of Terrell. Fill out the form and send it by clicking the "Submit Request" button at the bottom of the form. The form goes to the City's work order program for routing to the appropriate department. It's also possible to track the status of a request online.


Customer service is a priority for the City of Terrell. This new service is designed to make it easier for citizens to report problems and find solutions.

Texas Giant Salvinia Effort Reaches Boaters, Raises Awareness


AUSTIN – Survey results show last year’s giant salvinia public awareness campaign by the Texas Parks and Wildlife Department reached more than half of boaters living within 60 miles of four East Texas lakes targeted in the effort and that 96 percent of those boaters said they were “more likely to clean their boat, trailer or gear as a result of seeing information or advertising.”


Giant salvinia is usually spread unknowingly by people moving their boats from lake to lake. The plant “hitches a ride” on boats, motors and trailers. The invasive plant was first discovered in Texas in a small pond near Houston in 1998. It has been reported in 17 Texas lakes, including some of the state’s most popular recreational water bodies: Toledo Bend, Sam Rayburn, Caddo Lake, Sheldon Lake, Lake Texana and Lake Conroe.


Last spring’s “Hello Giant Salvinia, Goodbye Texas Lakes” campaign media buy generated more than 28.5 million audience impressions amongst boaters, anglers and the general public. Efforts included floating messages on buoys near key boat ramps, fish measuring rulers with campaign messages, online web banner ads, social media, gasoline “pump toppers” and billboard ads near key lakes, and even an amusing TV ad featuring “salvinia monster” trying hitch a ride with a hapless boater.


Given the success of the salvinia awareness effort, the department is now considering a similar initiative for zebra mussels, another serious invasive threat that is not yet widespread in Texas. The non-native mussels multiply rapidly and attach themselves to boats, piers, cables and other objects. Zebra mussels can block water treatment plant intakes and pipes, as well as cause declines in fish populations, native mussels, and birds.


“We are actively seeking partners to help make a zebra mussel awareness campaign a reality,” said Carter Smith, TPWD executive director. “Although currently only established in Lake Texoma in Texas, this exotic invader is on the doorstep of the Metroplex region and could eventually spread throughout the Trinity River system toward Houston.”


Read More




FEMA Publishes New Flood Maps for City of Terrell


The Federal Emergency Management Agency (FEMA) has presented preliminary Flood Insurance Rate Maps (FIRM’s) to the City of Terrell.


The FIRM’s assist city officials and local residents to identify flood risk and are used for insurance, lending and development decisions.


The preliminary maps revise and update information on the existence and severity of flood hazards in the City’s corporate limits. The maps are based on updated topographic data and decades of rainfall and storm gauge information.


Residents, property owners and business owners who believe the flood maps contain errors have until March 16, 2011, to file a protest or appeal by submitting information to FEMA through their local floodplain manager. After all comments are resolved, FEMA will notify the City, insurance companies, and residents of the effective date of the final maps.


“Flooding is the most common disaster in the U.S., and I urge Terrell residents to review the maps and be familiar with the flood risk for their property”, said Steve Rogers, City Engineer and Floodplain Administrator for the City. “The FIRM maps can assist residents, business owners and developers make informed decisions about insurance and flood protection.”


The City will host a meeting at 4:00 p.m. on Thursday, February 24, 2011, in the Council Chambers of City Hall. A representative from FEMA will be present to discuss the new FIRM maps and flood insurance options.


More information on flood insurance is available at www.floodsmart.gov.

The new maps are available for view at City Hall in the Engineering Office or at http://gispic.coterrell.org/map2007/PrelimDfirm.htm.




Kaufman County Crime Stoppers Hotline



Terrell residents now ways to help thwart illegal activity in the community.

Kaufman County Crime Stoppers provides a simple way for citizens to supply important information to help law enforcement agencies fight crime. The Crime Stoppers Hotline and Web Tips (online tip reporting) allow residents to remain anonymous while reporting suspicious activity or giving facts pertinent to specific cases.

Callers are eligible to receive cash rewards if the information they give leads to an arrest or a grand jury indictment of a felony offender.

The Kaufman County Crime Stoppers Hotline number is 877-TIPSKCC (877-847-7522). Submit a tip online at this site

When submitting a tip, residents are urged to provide as much detail as possible, including the date, time, location, descriptions or names of persons, and details of the incident. A license plate number and description are also helpful if a vehicle is involved.

To be notified when information is added to this page , please provide your email address then hit the " submit " button. You will receive a confirmation email, which must be clicked to confirm.



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City of Terrell Logo - Building a Better Community
City of Terrell
201 East Nash St.
P.O. Box 310

Terrell, Texas 75160
Metro: 972-524-3332
After Hours Repair Services: 469-474-2700
Fax: 972-551-6682



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