Terrell, Texas

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Engineering Department


Terrell City Hall

Steve Rogers: City Engineer


201 East Nash
Terrell, TX 75160
Fax: 972-551-6682
E-mail:  engineering@cityofterrell.org


Office Hours:
Monday - Friday: 8 a.m. - 5 p.m.


The Engineering Department provides engineering, planning, and technical services for other City of Terrell departments. Engineering responsibilities include:




The department maintains maps and plats of subdivisions within the city. Detailed maps of the city's 100+ miles of water and sewer lines, water and sewer utility easement information*, and FEMA flood plan maps are on file. City street maps are also available from the department office.


The City of Terrell GISPIC Maps online includes a zoning map, thoroughfare map, future land use map, sanitary sewer map, and a 2007 water system map.


* Call DIG TESS at 1-800-DIG-TESS (1-800-344-8377), for location of TXU Electric, Atmos Energy (formally known as TXU Gas), Cebridge Cable and Southwestern Bell Telephone lines


Address Assignment


The Engineering Department works in cooperation with the Fire Chief to assign addresses to new homes and businesses in the city and reassign addresses to meet 911 standards.


Cedar creek additionPlanning & Development


Engineering maintains subdivision plats and records.


The office also provides permits for excavation and some types of improvements within public right-of-way. An excavation permit is needed to dig in city streets, sidewalks, alleys, or public places. Emergency repairs to utilities may proceed without a permit, however, the department must be notified within 24 hours. Replacement or improvement of existing driveways and sidewalks or new work not covered by a building permit requires a permit for work within the public right-of-way.


Annexation petitions are also available from the Engineering Department office. The City of Terrell will consider the annexation of any property eligible under state statutes. Contact the Engineering office for information on annexation.



Project Management


Airport industrial ParkCity of Terrell capital project services are provided by the Engineering Department. Engineering provides construction management including planning, design, and inspection services for capital projects constructed in the right-of-way. The department reviews plans for utilities in large public and commercial developments,  prepares bidding and contract documents, estimates materials, devises work specifications, and conducts measurement and payment calculations for streets and drainage, water and sewer operations.




Improvements:  The department schedules street improvements annually based on need and available resources. Improvements include resurfacing, widening, and other major improvements not included in the normal street maintenance program. Contact the department office for a list of streets currently scheduled for improvements. (The Public Works Department handles pavement repairs.)


Traffic Safety: The Engineering Department performs traffic studies, reviews motor vehicle accident reports, maintains records, conducts traffic counts, and makes recommendations to City Administration and/or TXDoT (Texas Department of Transportation).


Citizen requests for new traffic control devices (traffic signals, traffic signs) are investigated. The department conducts studies and plans layouts for new devices when justified. To make a request, contact the office during regular business hours. Please note: traffic signals on state numbered routes are maintained by TXDoT. Report signal light malfunctions or other problems by calling 972-962-3848 between 7 a.m. and 5 p.m., Monday through Friday. After business hours,  please report problems to the Police Department 469-474-2700.


The Engineering Department investigates visibility problems on the public right-of-way. Large bushes, trees, fences, or other obstacles placed too close to the right-of-way can create safety hazards by interfering with visibility at intersections or along city streets. Drivers are encouraged to report such visibility problems to the  Engineering office. We will determine if the obstruction can be trimmed or removed for safer driving conditions. 


The department also looks into residents' requests for a street light. To request a streetlight, call the office. Be ready to provide details on the location and the reasons you think a streetlight is needed.  Please Note: To report a defective streetlight, call 972-551-6601 between 8 a.m. and 5 p.m., Monday through Friday.



Street light Outage Reporting

Is there a streetlight in your neighborhood in need of repair? With more than 180,000 streetlights to maintain, Oncor Electric Delivery appreciates your help finding lights that are malfunctioning or in need of repair. Report street light outages online or call Oncor Electric Delivery at 1-888-313-4747.


Click here for a Street Light Request Form

Trees in Power Lines
Oncor Electric Delivery is responsible for trimming trees around distribution voltage lines in the street right-of-way, alley and backyard utility easements. To report tree limbs in power lines, call Oncor Customer Contact Center at 1-888-313-6862 or visit their website at http://www.oncor.com/.



Floodplain Administration


Contact the Engineering Department for information about floodplain, flood hazards, flood protection, and flood proofing. (Copies of local, state, and federal publications on these topics are also available at the Terrell Public Library.) The department provides site plan review services and some site visits for floodplain assessment.


To determine if a particular property within the city limits lies in a flood hazard area, visit the Engineering office during regular office hours or call the City Engineer at 972-551-6607. If you are unable to call during business hours, leave a message and your call will be returned as soon as possible.


FEMA flood insurance rate maps, a guide to flood insurance rate maps and brochures on a variety of floodplain related topics are also available from the Engineering Department. 



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City of Terrell Logo - Building a Better Community
City of Terrell
201 East Nash St.
P.O. Box 310

Terrell, Texas 75160
Metro: 972-524-3332
After Hours Repair Services: 469-474-2700
Fax: 972-551-6682



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