City of Terrell, Texas


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D.J. Ory, MayorQ. - I'd like to know why the residents are being forced to pay a 33% increase to our taxes, water and sewer bills that are already 3 times higher than surrounding cities. There are a lot of very angry residents in social forums, especially when many of us have experienced sketchy situations with the exceedingly rude employees in the water department already and every resident is being told the same thing....we ALL have water's getting mighty ridiculous. Nobody remembers voting on these higher taxes and new water tower so what gives?

Answer - Thanks for your inquiry.


The City Council voted in a 3% tax rate increase. Two public hearings were held on the tax rate. All Council meetings are open to anyone who desires to attend. The proposed rate will generate an estimated $301,868.00 dollars. These funds will be used for roadway improvements in the city.


Water and sewer rates vary from city to city.

Factors for determining water and sewer rates include but are not limited to:


  • City size
  • Who the city purchases water from.
  • Cost of Treatment if they process their own water.
  • Customer base Residential, Commercial, Industrial, and Wholesale customers.
  • Maintenance and operations costs
  • Debt obligation
  • Indirect costs for administration


Information on how the city compares to other similar cities in the State is available from the City Secretary's office.


The new water tower was constructed to provide adequate water pressure to the city's service area. Council action related to the tower is available from the City Secretary's office as well.


The City takes complaints regarding customer services very seriously. If you have a customer service complaint related to the utility office contact the City Secretary.




D.J. Ory, Mayor




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City of Terrell Logo - Building a Better Community
City of Terrell
201 East Nash St.
P.O. Box 310

Terrell, Texas 75160
Metro 972-524-3332
Fax 972-551-6682



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