City of Terrell, Texas

 

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Mayor Hal Richards

Q. - I work off 2578, and have reported the street lights out on 2578 from Hwy 34 to the Bridge Crossing Interstate 20 several times, and they have still not been fixed.

 

The last follow up call I made I was told I needed to get all the pole numbers with burned out lights back to her, and she then would report them.

 

My question is, why should I have to collect these pole numbers, to get these lights repaired? Don't we have a Department for this?

 

This road is very dark without all these lights, and as a woman working in an office by myself, I find somewhat unsafe when I am here after dark, especially this time of year with it getting dark earlier.


Answer - Some of the reason for delay in responding to your inquiry was that, as it turned out, only one of the lights was a city street light. Two of the lights that were out were private guard lights, not city street lights.

Citizens may consider them all street lights, but it makes a difference as to
the responsible party. If someone wants to report the pole numbers it would be helpful but the City and the utility company should and will sort out the problem with or without the pole number.

 

The City staff will work to prevent a citizen having to call more than once
to get a response.

 

Sincerely,

 

Hal Richards, Mayor


 

 

 

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City of Terrell Logo - Building a Better Community
City of Terrell
201 East Nash St.
P.O. Box 310

Terrell, Texas 75160
972-551-6600
Metro 972-524-3332
Fax 972-551-6682

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